Boost Lab, Inc.
This page covers three things: the warranty on turbochargers and injectors we service, returns and refunds on parts bought from this website, and how we ship.
For turbochargers and parts serviced or repaired by Boost Lab, Inc.
We warrant our work for 3 months from the invoice date. Within that period we will repair or replace a defective part or turbocharger. This warranty covers failures caused by material or workmanship only, and is available to the original purchaser only.
The warranty covers the turbocharger unit itself. It does not extend to any associated, attached, or connected parts or components, and it does not cover incidental or consequential damages or expenses of any kind.
It does not apply to a unit affected by any of the following:
Return the part or turbocharger to us in its original condition, without cleaning or disassembly, so we can inspect it.
Do not take the unit apart. Any disassembly voids the warranty, without exception. If you are unsure whether something counts as disassembly, contact us before you touch it.
Any turbocharger or part left unclaimed for more than 30 days will be sold to cover the costs incurred.
For parts purchased from TheBoostLab.com
We can accept returns only for items bought directly from TheBoostLab.com and shipped by us. When your return arrives we start processing it and email you. Refunds go back to the original payment method within 7 to 14 business days of the date we receive the item.
How much you get back depends on the condition of what comes back. Items that do not meet the conditions below may be refunded in part, or not at all.
| Situation | What is deducted |
|---|---|
| Returned in original condition within 15 days of delivery | 15% to 25% |
| Returned not in original condition, damaged, or missing parts, where the fault is not ours | Up to 40% |
| Order cancelled more than 24 hours after it was placed, but before it shipped | 10% of the invoice total |
| Bought on special, clearance, or as NOS (new old stock), including with a coupon code | Final sale, no refund |
| Custom orders, including custom turbochargers and components | No return or refund |
Every return needs an RMA number. Write your Return Merchandise Authorization number on the outside of the package. Packages sent without one may be delayed, refused, or returned to sender.
If you return one item out of a multi-item order, we refund that item only.
We can ship to almost any address worldwide. Some products carry restrictions, and there are destinations we are not able to serve.
When you place an order we estimate shipping and delivery dates from the availability of the items and the shipping option you choose. Depending on the carrier, those estimates may also appear on the shipping quotes page.
Shipping rates for most of our items are calculated by weight. Each product page lists that item's weight. In line with our carriers' policies, all weights are rounded up to the next full pound.
Questions? Call 813-443-0531 or email
sales@theboostlab.com.
Boost Lab, Inc. ยท 37833 Pineapple Ave, Unit A, Dade City, FL 33523